You can’t go wrong with a slouchy shoulder bag, especially for the summer. The Raffia Summer Slouch Shoulder Bag sits effortlessly under your arm, blending casual elegance with functional design. Made from raffia and fully lined, this bag adds a breezy touch to any outfit. It’s finished with a secure zip fastening to keep your belongings safe.
Details:
- Material: Raffia
- Dimensions: L 53 cm x W 30 cm
- Design: Slouchy shoulder bag, ideal for summer
- Closure: Zip fastening for security
Processing Time
Order processing usually takes place one to two business days after the purchase date. Processing durations could be a little bit longer during busy times of year or during promotions. We work hard to complete orders as soon as possible without sacrificing the highest caliber requirements.
Cut-off Time :
On a business day, orders placed by 4:00 PM will be processed the same day. Orders placed after this time will be fulfilled the next working day.
Shipment Method and Transit Timing :
For orders placed within the UK, we provide the following shipping options:
-
Economy Shipping: Delivery within 5 to 8 business days.
Delivery Fees :
We have imposed a small £5 delivery cost for orders within the United Kingdom as part of our shipping policy. This charge keeps things transparent for our clients while guaranteeing dependable and effective delivery services. We think that by making this adjustment, we are still able to provide excellent items and shipping at a reasonable price.
Order Tracking :
You will receive a shipping confirmation email with a tracking number as soon as your product ships. On our Track Your Order Page, you can use this tracking number to keep an eye on the progress of your shipment and get an estimated delivery date.
Limitations on Shipping :
Orders can only be shipped within the United Kingdom at this time. P.O. boxes and APO/FPO addresses are not where we ship.
Shipments that are lost or Damaged :
Please get in touch with our customer support team as soon as possible at contact@xploremart.com if, in the unlikely event that your order is misplaced or damaged during shipment. We will look into the matter with our shipping provider and offer a solution that can involve giving the impacted items a replacement or a refund.
Modification of Shipping Address :
In the event that an order has already been placed and you need to modify the shipping address, please get in touch with our customer support representatives right away. We cannot guarantee that changes can be made after the order has been processed, but we will try our best to correct the mailing address before your order is dispatched.
Get in touch with us :
Please email us at contact@xploremart.com with any queries or worries you may have regarding our shipping policy.
Returns
You can return an item for a refund within 30 days after the purchase date. Your item must be unused, in the same condition that you received it, and in its original packaging in order for it to be eligible for a return.
To start the process of a return:
Get in touch with us: Please send an email to contact@xploremart.com with your order number and the specifics of the item you would want to return.
Approval : We will give you information on what to do after your return is accepted.
Reply Address:
Please mail your goods to this address:
Suite 4354 Unit 3a, 34-35 Hatton Garden, London EC1N 8DX, United Kingdom
Please be aware of:
The client bears the expense of shipping costs, unless the return is a result of a defective product or an error on our part.
Returns:
We will let you know whether your refund has been approved or denied as soon as we receive and review your return. Within 10 business days of approval, the refund will be applied to the original payment method.
Should it be more than 15 Business days since approval, do get in touch with us at contact@xploremart.com.
Exchanges:
Please email contact@xploremart.com to make arrangements for an exchange if you need to swap an item for a different size or color. We will give you directions on how to complete the exchange and return the original item.
Damaged or Defective:
Please email us right away at contact@xploremart.com with pictures of the damage or defect if you receive a damaged or defective item. We'll take quick action to fix the problem, whether it calls for a repair, replacement, or refund.
Not Returnable Items :
A few things cannot be returned or refunded, including:
- Gift Cards
- Products of Downloadable Software
- Personalized or Customized Items
The 14-Day Cooling Off Period for European Union :
Within 14 days of the day you got the products, you have the legal right, without giving any explanation, to cancel your order if you are a resident of the European Union. Please send your cancellation request to contact@xploremart.com in order to use this right.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at contact@xploremart.com
Thank you for shopping at Xplore Mart
1. Which shipping option do you offer?
For a fixed fee of £5, we provide economy shipping inside the United Kingdom. Usually, it takes 5-8 business days from the date of shipment for delivery.
2. How can my order be tracked?
You will receive a tracking number and an email confirmation as soon as your order ships. This number is available on our Track Your Order page.
3. Do you offer worldwide shipping?
As of right now, Xplore Mart only offers shipping inside the UK. In the future, we intend to provide international shipping. Watch this space for updates!
4. What happens if my order is delivered broken?
Although we take great care to package your things, if for any reason your order arrives damaged, please email us at contact@xploremart.com as soon as possible with pictures showing the damage. We'll have a replacement or a refund set up as soon as we can.
As long as the item is undamaged and in its original packaging, returns are accepted within 30 days after the original purchase. Please see our Return & Refund Policy or get in touch with customer care to start a return.
6. Do your bags have real leather construction?
Yes, a large number of our totes, shoulder bags, and purses are made from premium real leather. For those who would rather, we also provide a line of items composed of high-quality synthetic materials.
7. How should my Xplore Mart bag be maintained?
When not in use, we suggest storing your Xplore Mart bag in a cool, dry location and wiping away any dust with a soft cloth to preserve its attractiveness. Using a leather conditioner on leather purses can help keep the material intact.
8. After placing my order, may I modify or cancel it?
Orders are processed promptly, however if you need to modify or cancel, please get in touch with us 24 hours after placing the order. We might not be able to make modifications beyond this time since your order could have already been processed.
9. In what currencies do you post your prices?
On our website, all prices are expressed in British pounds (GBP). If you are using a non-GBP card, your card issuer may apply a conversion rate. Your payment will be processed in GBP.
10. How can I offer recommendations or comments?
We appreciate your opinions and would be interested in hearing them! Send us an email at contact@xploremart.com with any comments, questions, or recommendations. Your feedback enables us to keep getting better at serving you.